Terms of Service

Introduction

Welcome to ironleafes Ltd ("we", "us", "our", or "ironleafes"). These Terms of Service ("Terms") govern your use of our website, digital marketplace solutions, and related services (collectively, the "Services") provided by ironleafes Ltd, a company registered in Ireland under registration number 582914.

Our registered office is located at Grafton Street 18, Dublin D70 9543, Ireland. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

Acceptance of Terms

By accessing, browsing, or using our website or any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our Services.

These Terms apply to all visitors, users, customers, and others who access or use our Services. If you are using our Services on behalf of a business or entity, you represent and warrant that you have the authority to bind that business or entity to these Terms.

We may modify these Terms at any time by posting the revised Terms on our website. Your continued use of our Services following the posting of any changes constitutes acceptance of those changes.

Description of Services

ironleafes provides digital marketplace solutions including, but not limited to:

• Custom e-commerce platform development and implementation
• Digital marketplace solutions and multi-vendor platforms
• Customer relationship management systems
• Business analytics and intelligence tools
• EU market compliance and localisation services
• Technical support and maintenance services
• Consultation and training services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice, and without liability to you or any third party.

User Obligations

When using our Services, you agree to comply with all applicable laws, regulations, and these Terms. You specifically agree not to:

Prohibited Uses

• Use our Services for any unlawful purpose or in violation of any applicable laws or regulations
• Transmit or upload any content that is harmful, offensive, defamatory, or infringes upon the rights of others
• Attempt to gain unauthorised access to our systems, networks, or user accounts
• Interfere with or disrupt the integrity or performance of our Services
• Use automated systems or software to extract data from our website without permission
• Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity
• Engage in any activity that could damage, disable, overburden, or impair our Services

Account Responsibilities

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Promptly updating your account information when necessary
• Notifying us immediately of any unauthorised use of your account

Payment Terms

For paid Services, the following payment terms apply:

• All fees are quoted in Euros (EUR) unless otherwise specified
• Payment is due according to the terms specified in your service agreement or invoice
• We accept payment via bank transfer, credit card, and other approved payment methods
• Late payments may be subject to interest charges and suspension of Services
• All fees are non-refundable unless otherwise specified in writing
• You are responsible for all applicable taxes, duties, and fees

We reserve the right to change our pricing at any time, though changes will not affect existing contracts or agreements.

Intellectual Property

The Services and all content, features, and functionality thereof are owned by ironleafes, its licensors, or other providers of such material and are protected by Irish, European Union, and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our Rights

All rights, title, and interest in and to the Services, including all intellectual property rights, remain with ironleafes. This includes, but is not limited to:

• Software code, algorithms, and technical implementations
• Website design, layout, and user interface elements
• Business processes, methodologies, and know-how
• Trademarks, service marks, and trade names
• Documentation, training materials, and written content

Your Rights

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable licence to access and use our Services for your business purposes. This licence does not include the right to:

• Modify, copy, or create derivative works of our Services
• Reverse engineer, decompile, or disassemble our software
• Remove or alter any proprietary notices or labels
• Sublicense, sell, or distribute our Services to third parties

Customer Content

You retain ownership of any content, data, or materials you provide to us ("Customer Content"). By providing Customer Content, you grant us a non-exclusive licence to use, process, and store such content solely for the purpose of providing our Services to you.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

We comply with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws. We implement appropriate technical and organisational measures to ensure the security of your personal data.

For questions about data protection or to exercise your rights under GDPR, please contact us at privacy@ironleafes.top.

Service Level Agreements

We strive to provide reliable and high-quality Services. Our standard service commitments include:

• Technical support during business hours (Monday-Friday, 9:00-18:00 Irish Standard Time)
• Response times for support requests as specified in your service agreement
• Regular maintenance and security updates for hosted services
• Backup and disaster recovery procedures for customer data

Specific service level agreements may be detailed in separate service agreements or statements of work.

Limitation of Liability

To the fullest extent permitted by applicable law, ironleafes shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our Services.

In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you to ironleafes in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Services will be uninterrupted, secure, or error-free
• Warranties regarding the accuracy or reliability of any information obtained through the Services

Indemnification

You agree to defend, indemnify, and hold harmless ironleafes, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to our Services
• Your violation of any term of these Terms
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right
• Any claim that your Customer Content caused damage to a third party

This indemnification obligation will survive the termination of these Terms and your use of our Services.

Termination

Either party may terminate these Terms and your access to our Services at any time, with or without cause, with thirty (30) days' written notice to the other party.

Immediate Termination

We may terminate your access immediately, without notice, if:

• You breach any provision of these Terms
• You fail to pay fees when due
• Your use of our Services poses a security risk
• We are required to do so by law

Effect of Termination

Upon termination:

• Your right to access and use our Services will cease immediately
• You remain liable for all charges incurred prior to termination
• We will provide reasonable assistance in data migration subject to our standard procedures
• Provisions that by their nature should survive termination will continue in effect

Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, pandemic, governmental action, war, terrorism, network infrastructure failures, or other causes beyond the reasonable control of such party. The affected party will use reasonable efforts to mitigate the impact and notify the other party promptly of such circumstances.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Ireland, and the parties hereby consent to personal jurisdiction and venue therein.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be replaced with a valid provision that most closely reflects the intent of the original provision.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and ironleafes regarding the use of our Services and supersede all prior agreements and understandings.

Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorised representative of ironleafes.

Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

Contact Information

If you have any questions about these Terms, please contact us: